I have recently located the e-mail templates and parameters required for OIA once a certification has been created
Scenario 1 - No RBACX user
The user 'COOLUSER' has the a manager 'COOLMANAGER' assigned to the globaluser. The manager has an e-mail address assigned to the globaluser. No RBACX user was created on this point.
Result
This creates the rbacx security access control manager (RBACX UN) with an e-mail address of COOLMANAGER@OIA.COM. A certification is also created
Scenario 2 - Manager UN (case sensitivity)
This time the certification creation is attempted though the manager field assigned to the user globaluser does not match (case sensitive) with the globaluser manager.
Result
The certification is not created because of the case sensitive.
Scenario 3 - case sensitive manager
The workflow manager now matches the case sensitive manager in the globaluser
Result
The certification is created and the e-mail is created for the manager
Scenario 4 - Existing RBACX UN for Manager
In this scenario, the manager's RBACX UN already exists, though the e-mail does not match the manager's globaluser.
Result
The certification is created even though the Manager's RBACX UN does not match the managers globaluser UN. Furthermore, the e-mail address does not get updated. The e-mail is sent to the Manager globaluser UN and not the managers RBACX UN.
Conclusion
After these investigations, it's clear that you must ensure you're using the following rules:
- The 'Manager' field assigned to the globaluser exists to create a certification
- The 'Manager' field must match the manager globaluser identity to create a certification
- The 'Manager' field assigned to the globaluser is case sensitive
- The 'Manager' field is not case sensitive regarding the relationship between the manager's globaluser and the Manager's RBACX username
- The e-mail address used for e-mails notifications is taken from the manager's globaluser and not the manager's RBACX user
About the author
Daniel is a Technical Manager with over 10 years of consulting expertise in the Identity and Access Management space.Daniel has built from scratch this blog as well as technicalconfessions.com
Follow Daniel on twitter @nervouswiggles
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